The Gmail account recovery system Google has in place, I believe, has a major flaw.
I manage to reset a password.
I log in using the new password.
I update personsl information, email and phone number.
I make sure the recovery email and phone number are updated.
I click on the Gmail icon
A log in page appears.
I enter the password.
Password is rejected.
Start password reset
Get code at recovery email address.
Change password.
Log in with password
Click Gmail icon
Password required is rejected
Code can be sent to phone number, but it is the phone I no longer have access to. No other option is given. Waiting a day or so doesn’t help.
Chat program results: since multiple tries without success, open another account.
Google Gmail account recovery has a major flaw that is years old. To date, it has not been fixed. I hope tomorrow, just maybe, this time the system catches up and stops using my old phone number and/or stops blocking me from the Gmail email feature.
